Customer support team
Contact

We're here to help Clients and Service Providers thrive

Reach out to book a service, explore partnerships, or get ongoing support. The Mendly team responds fast because every interaction matters.

Let's connect

Choose the best channel for your question, or complete the form and we'll get back to you within one working hour.

Talk to sales

Expanding your service provider team or managing multiple properties? Let’s tailor Mendly to you.

Phone: +27 10 880 4200

Email: sales@mendlyglobal.com

Weekdays 08:00 – 18:00 SAST

Client support

Need help with a booking, invoice, or service provider? Our support team is ready to assist.

Phone: +27 87 550 1120

Email: support@mendlyglobal.com

7 days a week 06:00 – 21:00 SAST

Provider enablement

Artisans and teams can reach our partner success crew for onboarding, training, and account help.

Phone: +27 87 550 1130

Email: providers@mendlyglobal.com

Weekdays 07:00 – 19:00 SAST

Send us a message

Tell us what you need and we'll route your request to the right team immediately.

By submitting, you agree that Mendly may contact you regarding your enquiry. Your information stays secure and private.

Frequently asked

Where is Mendly available?

We currently operate in Gauteng, Western Cape, KwaZulu-Natal, and continue to onboard providers across South Africa. Join the waitlist if your area is not yet live.

How quickly can I get a booking?

Most urgent callouts are accepted within minutes. For planned work, providers confirm availability within 2 working hours.

Do you manage large facilities or estates?

Absolutely. We partner with property managers, estates, and corporates to coordinate ongoing maintenance, reporting, and SLAs through Mendly.

Find us

Mendly HQ, Workshop17, 138 West Street, Sandton, Johannesburg, 2196. Visits are by appointment so we can ensure the right team member is available for you.

Mendly office map

Open for meetings

Weekdays 09:00 \u2013 17:00 (by appointment)

Let's build better service experiences together

Tell us about your upcoming projects or book a call to explore how Mendly can support your team.

Schedule a call